Lynda - UX Design Techniques Analyzing User Data

How do you know your project really fulfills your users' needs? In this, the second installment of UX Design Techniques, Chris Nodder walks through the process of acquiring user data through careful observation, and transforming that data into actionable project ideas. Learn how to observe users interacting with a prototype or existing project, build experience maps that depict those interactions, and analyze the data before you progress to the next step in the series: creating user personas.